Gillitts boarding cattery

has a rich history that began in 1996 when Helga Buckle started the small cattery out of her love for cats and the necessity for a caring and trustworthy cat hotel.

Over time, Gillitts Boarding Cattery has evolved into a serene oasis for cats, offering a unique and personalized approach to holistic care that caters to the specific needs of our feline guests.

At Gillitts Boarding Cattery, we believe in providing a safe, nurturing environment that respects the environment and cat-specific needs. That’s why we design our services and facilities to be eco-friendly and sustainable while also incorporating the latest research and techniques in cat care to ensure our guests receive the best possible experience during their stay with us.

We take pride in our commitment to providing a truly exceptional cat hotel experience, and our dedication to holistic care and eco-friendly practices is at the heart of everything we do.

Why rely on us

Food

We have Hill's Science Diet™ cat food available, but you need to bring any other cat food with you separately.

Media updates

We send pictures or videos through WhatsApp when requested. However, this service may be limited to one picture per week depending on business.

Lodging

The lodging is situated in a serene natural surrounding with warm, comfy beds and multi-level sleeping areas.

Loving care

We give individual care to all our guests. We clean and check on guest twice daily.

Fequently asked questions

What are your operating hours?

We are open for drop-offs and pickups every weekday from Monday through Friday, and closed on all weekends and public holidays.

The hours for drop-off and pickup are as follows:

8:00 AM – 11:30 AM and 3:30 PM – 6:00 PM.

On Fridays, drop-offs and pickups have extended hours:

8:00 AM – 11:30 AM and 3:30 PM – 7:00 PM.

What time is check-in/check-out? Can I arrive early or late?

Check-in time is from 3:30PM to 6PM and check-out time is from 8:30 AM to 11:30 am.

There will be an additional days fee for late checkouts, subject to hotel availability, and we do not guarantee the provision of a lodging space for your cat in this time (ie. they may have to wait in their carriers).

What are your rates?

Rates are charged per cat per day from 1st December 2023 at a rate of R180, including food, and R150,  excluding food. Discounts of up to 30% are available for long-term boarding and multi-cat families staying

How do I make a reservation?

You can book a spot for your pet to stay with us by using WhatsApp, making a phone call, or going to our contact page. If you need to make a booking quickly (within 48 hours), please call or message our us on 0824874176.

Can I view Gillitts Cattery before booking?

Yes, you may WhatsApp us at 0824874196 to schedule a viewing appointment.

Before doing so, we ask that you review all our FAQs and booking page to see if any of your concerns have already been answered.

What if I need to cancel or amend my reservation?

Please contact us via WhatsApp us at 0824874176 for modifications or cancellations pertaining to your reservation. Your request must be received at least 48 hours prior to boarding beginning.

Please also review our policies regarding modifications and cancellations below before contacting us or making a booking at Gillitts Boarding Cattery:

  • Reservations made for lodging during December are strictly non-refundable.
  • Modifications to reservations during non-peak season can be made free of charge, subject to cabin availability. 
What happens if my cat becomes unwell during its stay?

If your cat should fall ill during its stay, we shall inform you and seek permission to transport your cat to your preferred veterinarian. If it is not possible to reach you or your appointed agent, we will refer to your medical care preferences (as instructed in our booking form)

Can we bring frozen and cooked meals for our cats?

We do have freezer facilities for the storage of frozen cat meals. However, we ask that the meals be provided in separately portioned-sized containers so that we can distribute them with ease. Additionally, please ensure that the package is labeled with your cat’s name and feeding instructions.

What should I pack for my cat's stay?

Please review our Boarding Guide on how to prepare your cat for their stay

Will my cat interact with other guests during its stay?

No. Only cats that live together can interact with each other while they are staying here. This is to prevent fighting and germs from spreading.

How far in advance should I book my stay?

During peak periods, such as December, we encourage booking two months in advance of your intended reservation. These bookings will only be accepted once a 50% deposit is paid.

Get to know us

If you have any questions, or want to book a stay for your furry friend, don’t hesitate to get in touch. We are here to assist you and ensure that your kitty receives the best care possible during their stay with us. 

Open hours

Monday to Friday:

Mornings from 8:30am to 11:30am

Evenings from 3:30pm to 6:00pm.

Closed on weekends and public holidays.

Contact us

hello@gillittscattery.co.za

082 487 4176

Location

7 Sunbird Lane, Everton

3610, KZN

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