Before You Book
We ask that you read the following pages thoroughly prior to placing a booking with us.
Please fill out our application form if you are a new client booking into the cattery. This is so we have all the important information we need about you and your cat, so we can provide the best care possible.
Age: We accept cats aged above 8 weeks for boarding.
Vaccination:
All cats must possess a valid FVRCP vaccination for the entire duration of their reservation. Kittens above 8 weeks must have received at least 1 vaccination shot covering their stay. Adult cats must have completed the full course of vaccination shots or have a valid titer antibody blood test result displaying sufficient antibodies of the FVRCP vaccine. If your cat is ineligible for vaccination, a veterinarian’s note certifying your cat’s fitness for boarding must be submitted.
Sterilization:
Cats above 8 months of age displaying signs of sexual maturity must be sterilized.
Parasite-Free:
Cats must be free of parasites. You are required to provide a pipette of spot-on parasite treatment at check-in.
Health Status:
Your cat should be free of illness and injury at check-in. If your cat has recently recovered from illness and/or injury (within the past 30 days), a written note from your veterinarian is required.
Boarding Forms:
Prior to check-in, you must agree to our Master Boarding Agreement and provide necessary information about your cat, including health status, feeding instructions, and veterinary documents.
Health & Behavioral Assessment:
Our caretakers will conduct a physical examination at check-in to ensure compliance with the above requirements.
We reserve the right to reject:
a) Owners who do not submit valid documents proving their cat’s eligibility for boarding.
b) Cats who do not fulfill the requirements for boarding at our facility.
c) Cats displaying overly aggressive tendencies at check-in.
Acceptance of Veterinarian Written Note: In certain cases, we may accept a written note issued by a veterinarian, overriding our boarding requirements, if the cat is unsuitable for vaccination or has recently recovered from an illness, infection, or parasite infestation.
Special Consideration for Senior/Geriatric Cats: Senior cats, defined as cats above 12 years of age, may have specific vaccination recommendations. If your veterinarian advises against vaccination booster shots for your senior cat, a written note declaring compliance with our terms of stay is acceptable.
Please note that the above requirements are in place to ensure the health and well-being of all cats boarding at our facility.
Booking and Reservations: a. Reservations are subject to availability and are made on a first-come, first-served basis. b. To secure a booking, a deposit is required, the amount of which will be communicated at the time of booking. c. The remaining balance must be paid in full upon check-in.
Cancellation and Refunds: a. Cancellations made during non-peak times prior to the scheduled check-in date will receive a full refund. b. Cancellations made during peak times will not be eligible for a refund. c. No-shows will be charged the full boarding fee.
Cat Requirements: a. All cats must be up to date on vaccinations. A valid vaccination certificate must be provided upon check-in. b. Cats should be free from contagious diseases and parasites. Cats with any such conditions will not be accepted. c. Cats above 8 months of age that exhibit signs of sexual maturity must be sterilized. d. We reserve the right to reject cats with aggressive or overly dominant behavior.
Health and Medication: a. If your cat requires medication, you must provide detailed instructions and the medication itself. b. Our caretakers will provide reasonable care, but we are not responsible for any medical issues that arise during your cat’s stay.
Safety and Security: a. While we take every precaution to ensure your cat’s safety, we are not liable for any accidental injury or escape. b. You agree to not hold Gillitts Boarding Cattery responsible for any harm or injury that occurs during your cat’s stay.
Boarding Forms and Documents: a. Prior to check-in, you must agree to our Master Boarding Agreement and provide accurate information about your cat’s health, dietary needs, and any special instructions. b. You must provide your contact information and an emergency contact.
Pick-Up and Drop-Off: a. You must adhere to our designated check-in and check-out hours. Late check-out may incur additional fees. b. If someone other than the booking owner is picking up the cat, prior written notice or authorization is required.
Liability: a. Gillitts Boarding Cattery will not be liable for any loss, injury, or damage to your cat or property.
Privacy Policy: a. Gillitts Boarding Cattery respects your privacy and handles your personal information in accordance with our Privacy Policy.
Agreement: a. By making a reservation and checking in your cat at Gillitts Boarding Cattery, you agree to all the terms and conditions outlined herein.
Changes to Terms and Conditions: a. Gillitts Boarding Cattery reserves the right to amend these terms and conditions without prior notice.
Contact Information: a. For any questions or concerns, please contact us at 0824874176.
Booked in for a stay at our cat hotel? Here’s what you’ll need to pack for kitty’s stay.
A favourite toy/small blanket
A grooming brush
Cat carrier
A pipette of cat flea treatment
Individually packed & labelled meals (Only for frozen food)
Each wet meal must be labelled in the following format along with a set of written feeding instructions:
a. Name of Cat
b. Date & Time (e.g. 13/5/2022, Lunch)
Vaccination should be completed at least 14 days prior to check-in date
Monday to Friday:
Mornings from 8:30am to 11:30am
Evenings from 3:30pm to 6:00pm.
Closed on weekends and public holidays.
hello@gillittscattery.co.za
082 487 4176
7 Sunbird Lane, Everton
3610, KZN