1. Booking and Reservations: a. Reservations are subject to availability and are made on a first-come, first-served basis. b. To secure a booking, a deposit is required, the amount of which will be communicated at the time of booking. c. The remaining balance must be paid in full upon check-in.
2. Cancellation and Refunds: a. Cancellations made during non-peak times prior to the scheduled check-in date will receive a full refund. b. Cancellations made during peak times will not be eligible for a refund. c. No-shows will be charged the full boarding fee.
3. Cat Requirements: a. All cats must be up to date on vaccinations. A valid vaccination certificate must be provided upon check-in. b. Cats should be free from contagious diseases and parasites. Cats with any such conditions will not be accepted. c. Cats above 8 months of age that exhibit signs of sexual maturity must be sterilized. d. We reserve the right to reject cats with aggressive or overly dominant behavior.
4. Health and Medication: a. If your cat requires medication, you must provide detailed instructions and the medication itself. b. Our caretakers will provide reasonable care, but we are not responsible for any medical issues that arise during your cat’s stay.
5. Safety and Security: a. While we take every precaution to ensure your cat’s safety, we are not liable for any accidental injury or escape. b. You agree to not hold Gillitts Boarding Cattery responsible for any harm or injury that occurs during your cat’s stay.
6. Boarding Forms and Documents: a. Prior to check-in, you must agree to our Master Boarding Agreement and provide accurate information about your cat’s health, dietary needs, and any special instructions. b. You must provide your contact information and an emergency contact.
7. Pick-Up and Drop-Off: a. You must adhere to our designated check-in and check-out hours. Late check-out may incur additional fees. b. If someone other than the booking owner is picking up the cat, prior written notice or authorization is required.
8. Liability: a. Gillitts Boarding Cattery will not be liable for any loss, injury, or damage to your cat or property.
9. Privacy Policy: a. Gillitts Boarding Cattery respects your privacy and handles your personal information in accordance with our Privacy Policy.
10. Agreement: a. By making a reservation and checking in your cat at Gillitts Boarding Cattery, you agree to all the terms and conditions outlined herein.
11. Changes to Terms and Conditions: a. Gillitts Boarding Cattery reserves the right to amend these terms and conditions without prior notice.
12. Contact Information: a. For any questions or concerns, please contact us at 0824874176.